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How long does it take to get glasses?
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Many prescriptions can be filled within two business days. Certain lens options or difficult prescriptions may take longer.
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Can I have new lenses put into my current frame?
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Absolutely yes. We have the latest equipment that can take an electronic tracing of your frame, so you can keep your glasses while the new lenses are being made.
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Are Transitions and Progressives the same thing?
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No. Transitions are the brand of eyeglass lenses that darken when exposed to ultraviolet light and become clear indoors. Progressive lenses are multifocal lenses that offer clear vision for near, far and intermediate distances without traditional bifocal or trifocal lines.
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What is Hi-Index and how do I know if I need it?
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Hi-Index refers to the thinnest and lightest eyeglass lenses. It is recommended that people with high prescriptions use Hi-Index so that their glasses are lightweight and the edge of the lenses look thin.
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What are Polycarbonate and Trivex lenses?
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Polycarbonate and Trivex lenses are thin and lightweight. They are thinner than traditional plastic, but not as thin as Hi-Index. Polycarbonate and/or Trivex are the types of plastic used in safety glasses because they are impact resistant and shatter proof. For this reason, we recommend these lenses for children, monocular (only one good eye) patients, and for people either seeking safety glasses or those who engage in dangerous activities, either recreational or work-related.
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Do scratch coatings make the lenses scratch proof?
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No, the coatings provide scratch resistance only. With careful cleaning of your lenses, they should remain scratch free.
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What is the best way to clean my glasses?
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Soap and water. Running water will remove any dirt or debris that could scratch the lenses and the soap will remove oils and fingerprints. A soft, lint-free paper towel (such as Bounty) should be used to dry the lenses. Specially formulated eyeglass cleaners can be used as well.
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I got a cleaning cloth for my glasses once and always used it, but my lenses still got scratched. Why did this happen?
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Cleaning cloths can cause scratches because the dirt or debris on the lenses just gets ground into the lens, typically in a swirl pattern. Cleaning cloths should be used after your lenses are clean, to remove water streaks or fingerprints.
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What is anti-reflective coating?
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Anti-reflective coatings reduce the amount of light that reflects off of eyeglass lenses. Reflected light reduces the amount of light that passes through the lens, therefore causing the image to be degraded. This is particularly noticeable during night driving where headlights appear to “star-burst” and glare is problematic. Additionally, computer users notice a sharpness or clarity to their computer screens when anti-reflective coating is added to their eyeglass lenses. Anti-reflective coatings make the lenses look almost invisible so they look better.
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My progressive lenses are good, but I find my computer range to be very small and a slight movement of my head makes the screen go blurry. What can I do about this?
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Computer-related complaints are becoming some of the most common problems for people these days. Not all progressive lenses are created equal. Some maximize near, some maximize far and some maximize intermediate, or computer distance. Moreover, there are new superior designs and older, less sophisticated lenses on the market. Much time is spent during your eye exam to determine which styles or brands will be most suitable for you.
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